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Back to home
Help-Center
unu App
Insolvency Process
Pre-Sale UNU Scooter
unu Scooter Move
unu Scooter Pro
unu App
Scooter order
Logistics and delivery
Insurance
Leasing and financing
Firmware update release notes
Battery
Warranty
unu Scooter Pro problems
Campaigns
Extras and accessories
unu Scooter Pro Quickstart
Climate neutral unu scooter
Inspections
Maintenance and repair
Battery subscription
Scooter-Subscription
unu App
How does scooter location feature work?
Why isn't pairing the scooter with the app working for me?
How do I connect my phone to the scooter over Bluetooth?
What is the app maintenance for?
How can I remove Bluetooth devices connected to the scooter?
What happens if I change my mobile phone?
What happens if my mobile phone gets stolen?
How do I verify my email for the app?
Where can I find my key card code?
When will the app get more smart features?
When is data from the scooter updated?
How can I update the scooter firmware?
How do you protect scooter location privacy?
What features does the app have?
The Bluetooth connection is not working, what can I do?
Why is Bluetooth required to turn the scooter on/off in the app?
How does pairing the unu App with the scooter work?
Why does it take longer for my scooter to wake up from hibernation?
How do I connect a new phone to the scooter over Bluetooth?
Can I connect more than one phone with Bluetooth to the scooter?
Why is Firmware version 1.8 required to turn the scooter on/off from the app?