Some issues with the unu Scooter are best solved by resetting the system with a reboot.
The reboot sequence works like this:
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Put your kickstand down.
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Open a timer on your phone but don’t start it just yet.
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Start the timer and press and hold both brake levers for 10 seconds.
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When the timer shows 10 seconds, release the right brake lever for 1 second and then press and hold it down again.
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Repeat the previous step 3 more times.
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The LED on your display will turn green within 5-7 seconds. When the LED turns off you can tap your keycard and get started.
If those attempts are unsuccessful, please complete our support form and a member of our team will get back to you.