The Scooter will generate beep sounds as error codes.
Please count them and follow the instructions in the table.
|
Beeps |
Cause |
Troubleshooting |
|
1 |
Motor hall sensor fault |
Contact a partner garage for professional inspection. |
|
2 |
Throttle is defective |
Release throttle and accelerate again. If error persists, contact a partner garage for professional inspection. |
|
3 |
Current protection |
Contact a partner garage for professional inspection.
|
|
4 |
Current overflow |
Contact a partner garage for professional inspection. |
|
5 |
Voltage is too high or too low |
Charge battery and try again. If error persists, contact a partner garage for professional inspection. |
|
7 |
Motor temperature is too high or too low |
Motor temperature is too high or too low. Please let the scooter rest or put it in a warmer place. If error persists, contact a partner garage for professional inspection. |
|
8 |
Controller temperature is too low or too high |
Controller temperature is too high or too low. Please let the scooter rest or put it in a warmer place. If error persists, contact a partner garage for professional inspection. |
|
9 |
Current overflow |
Contact a partner garage for professional inspection. |
|
10 |
Controller failure |
Contact a partner garage for professional inspection. |
|
11 |
Motor failure |
Motor needs to be replaced. Contact a partner garage for professional inspection. |
|
12 |
Controller failure |
Controller needs to be replaced. Contact a partner garage for professional inspection. |
|
13 |
Controller overcurrent |
Contact a partner garage for professional inspection. |
|
14 |
Controller defective |
Controller needs to be replaced. Contact a partner garage for professional inspection. |
|
15 |
Controller defective |
Contact a partner garage for professional inspection. |
You can find a partner garage in our Help Center at the bottom of the page. If you need further help please contact us via our support form here.