unu Scooter Move | unu Help Center

Company update September 2022

Launch of the new unu Scooter Move, price increase of the unu Scooter Pro 4kW and not offering the unu Scooter Pro 3kW anymore

Z

Written by Zoe
Updated over a week ago

My unu Scooter Move doesn't drive anymore, what can I do?

J

Written by Julia
Updated over a week ago

What is the Cruise control icon on the display for?

J

Written by Julia
Updated over a week ago

I can’t close my seatbox properly.

J

Written by Julia
Updated over a week ago

The scooter and the packaging do not match.

J

Written by Julia
Updated over a week ago

I don’t want my data to be tracked.

J

Written by Julia
Updated over a week ago

Why is the unu Scooter Move connected? What are you doing with my data?

J

Written by Julia
Updated over a week ago

My scooter is not turning on.

J

Written by Julia
Updated over a week ago

My charger is warm and loud. Is that normal?

J

Written by Julia
Updated over a week ago

My scooter showed 3 bars of state of charge, then dropped to 1 red blinking bar.

J

Written by Julia
Updated over a week ago

When I turn on my scooter it takes time until I can see the battery state of charge and the speedometer. Is this normal?

J

Written by Julia
Updated over a week ago

I have troubles plugging my jump start kit.

J

Written by Julia
Updated over a week ago

The seat box does not open with the key.

J

Written by Julia
Updated over a week ago

I constantly have to use my power bank to jump start the scooter. Is this normal?

J

Written by Julia
Updated over a week ago

I can’t lock my handlebar.

J

Written by Julia
Updated over a week ago

My scooter is beeping. What does that mean?

J

Written by Julia
Updated over a week ago

Will there be an app for the unu Scooter Move?

J

Written by Julia
Updated over a week ago