We can turn off tracking and storing the GPS location of your scooter. Please reach out to our support team via phone +49 30 220121299 (Mon-Fri: 09:00-17:00), chat with us or write us an email to [email protected].

If you have leased the scooter we are not able to turn off connectivity on your scooter, because your scooter is insured against theft and it’s necessary to be able to locate the scooter’s last known location upon request.

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