The Scooter will generate beep sounds as error codes.

Please count them and follow the instructions in the table.

Beeps

Cause

Troubleshooting

1

Motor hall sensor fault

Contact a partner garage for professional inspection.

2

Throttle is defective

Release throttle and accelerate again. If error persists, contact a partner garage for professional inspection.

3

Current protection

Contact a partner garage for professional inspection.

4

Current overflow

Contact a partner garage for professional inspection.

5

Voltage is too high or too low

Charge battery and try again.

If error persists, contact a partner garage for professional inspection.

7

Motor temperature is too high or too low

Motor temperature is too high or too low. Please let the scooter rest or put it in a warmer place.

If error persists, contact a partner garage for professional inspection.

8

Controller temperature is too low or too high

Controller temperature is too high or too low. Please let the scooter rest or put it in a warmer place.

If error persists, contact a partner garage for professional inspection.

9

Current overflow

Contact a partner garage for professional inspection.

10

Controller failure

Contact a partner garage for professional inspection.

11

Motor failure

Motor needs to be replaced. Contact a partner garage for professional inspection.

12

Controller failure

Controller needs to be replaced. Contact a partner garage for professional inspection.

13

Controller overcurrent

Contact a partner garage for professional inspection.

14

Controller defective

Controller needs to be replaced. Contact a partner garage for professional inspection.

15

Controller defective

Contact a partner garage for professional inspection.

You can find a partner garage in our Help Center at the bottom of the page. If you need further help please contact us via phone +49 30 220121299 (Mon-Fri: 09:00-17:00), chat with us or write us an email to [email protected].

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