The Scooter will generate beep sounds as error codes.
Please count them and follow the instructions in the table.
Beeps | Cause | Troubleshooting |
1 | Motor hall sensor fault | Contact a partner garage for professional inspection. |
2 | Throttle is defective | Release throttle and accelerate again. If error persists, contact a partner garage for professional inspection. |
3 | Current protection | Contact a partner garage for professional inspection.
|
4 | Current overflow | Contact a partner garage for professional inspection. |
5 | Voltage is too high or too low | Charge battery and try again. If error persists, contact a partner garage for professional inspection. |
7 | Motor temperature is too high or too low | Motor temperature is too high or too low. Please let the scooter rest or put it in a warmer place. If error persists, contact a partner garage for professional inspection. |
8 | Controller temperature is too low or too high | Controller temperature is too high or too low. Please let the scooter rest or put it in a warmer place. If error persists, contact a partner garage for professional inspection. |
9 | Current overflow | Contact a partner garage for professional inspection. |
10 | Controller failure | Contact a partner garage for professional inspection. |
11 | Motor failure | Motor needs to be replaced. Contact a partner garage for professional inspection. |
12 | Controller failure | Controller needs to be replaced. Contact a partner garage for professional inspection. |
13 | Controller overcurrent | Contact a partner garage for professional inspection. |
14 | Controller defective | Controller needs to be replaced. Contact a partner garage for professional inspection. |
15 | Controller defective | Contact a partner garage for professional inspection. |
You can find a partner garage in our Help Center at the bottom of the page. If you need further help please contact us via phone +49 30 220121299 (Mon-Fri: 09:00-17:00), chat with us or write us an email to [email protected].