We're very sorry to hear your scooter doesn't drive any more. 

In most of the cases, your scooter is just asleep, please follow these instructions about waking up your scooter: 

<a href="https://help.unumotors.com/en/articles/4605338-the-scooter-turns-on-but-it-won-t-drive">Scooter turns on but won't drive</a>

<a href="https://help.unumotors.com/en/articles/4605323-my-unu-scooter-is-not-turning-on-anymore-what-should-i-do">Scooter doesn't turn on anymore</a>

- <a href="https://help.unumotors.com/en/articles/4605338-the-scooter-turns-on-but-it-won-t-drive">Scooter turns on but won't drive</a>
- <a href="https://help.unumotors.com/en/articles/4605323-my-unu-scooter-is-not-turning-on-anymore-what-should-i-do">Scooter doesn't turn on anymore</a>
   

If those attempts are unsuccessful, please contact us via phone +49 30 220121299 (Mon-Fri: 09:00-17:00), chat with us or write us an email to <a href="mailto:support@unumotors.com" rel="nofollow noopener noreferrer" target="_blank">support@unumotors.com</a>.

Please note that a pickup and delivery service are not part of our guarantee, nor do we offer replacement vehicles. We can help you set up a pickup appointment, please reach out to us for this.

My scooter doesn't drive anymore, what can I do?

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

{assigneeName} needs more information from you